Orders

Track your orders, quotes, and deliveries.

Live order tracking below for signed-in accounts. Every update is also sent to your registered email address.

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Your account

Your Orders

How orders work today

Every order update lands in your inbox.

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Quote confirmation

When your quote is accepted, you receive an order confirmation email with your reference number and estimated delivery timeline.

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Dispatch notification

When your order is dispatched from our warehouse or directly from the distributor, you receive a dispatch email with tracking details where available.

Delivery confirmation

Once delivery is confirmed, your invoice is issued and emailed to your registered billing address — SST-compliant and ready for AP.

Coming soon

Full order management portal — in development.

The Axceed Stack order portal will give you a live view of every quote, order, and delivery — with one-click reordering for consumables and licences.

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Live order tracking

Real-time status from quote accepted to delivery confirmed — visible in your account dashboard.

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Quote history

Every quote you have ever requested, with the ability to reactivate expired quotes or convert to a repeat order.

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One-click reorder

Reorder consumables, replace failed hardware, or renew licences with a single click — pre-filled with your last configuration.

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Invoice archive

All your SST-compliant invoices in one place — searchable, downloadable, and ready for your finance team.

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Spend analytics

Monthly and annual IT spend by category, vendor, and cost centre — visibility your finance team has been asking for.

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Renewal alerts

Proactive notifications for licence renewals, warranty expirations, and hardware end-of-life — before they become problems.

Need to check on an existing order?

Email us at hello@axceed.my with your quote reference number and we will respond within one business day.

Business hours: Monday – Friday, 9am – 6pm MYT

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